(SAV) General Manager

United Ground Express•Garden City, GA

10h•Onsite

About The Position

As a General Manager for our Savannah, GA UPS Operation, you will be responsible for the oversight and supervision of all airside activities, ensuring the safety and security of personnel and cargo operations. This will include the loading and unloading of cargo from UPS aircraft, sorting, and loading to UPS trucks with and without mechanical assistance. You’ll lead day to day operations, service, and team performance, directing both AM and PM teams. Most importantly, you’ll create a great place to work for your team.

Requirements

Ability to manage airport operations independently.
Ability to work in a dynamic, fast paced operational environment.
Analytical thinking, goal-directed leadership, and service-oriented performance
Strong communication and interpersonal skills
Strong problem-solving skills and drive for excellence
Organization and planning skills
Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)
Strong leadership skills, with the ability to motivate and coach others.
Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations.
Previous service or operational experience required.
Previous supervisory experience required.
Ability to operate a computer to enter and retrieve data.
Ability to utilize radio equipment for communications.

Nice To Haves

Experience operating ground handling equipment for the loading and unloading of cargo aircraft and from aircraft to other assigned locations.
Experience using various types of equipment including but not limited to deck loaders, belt loaders, tugs, and forklifts.

Responsibilities

Responsible for day-to-day operations, monitoring performance against plan and initiating corrective actions to improve results.
Ensures compliance with safety requirements, including security checkpoint and GSC responsibilities.
Sets a positive example for station team to ensure excellent customer service.
Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships.
Solicits customer feedback to understand needs and opportunities.
Demonstrates a calm demeanor during periods of high volume or irregular operations.
Provides coaching and direction to the station team to achieve operational goals.
Manages the operations budget, staffing forecasts and resource requirements.
Responsible for maintaining facilities, equipment, and professional appearance standards for all UGE employees.
Responsible for compliance and Internal Audit standards
Maintains strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA / TSA / CBP)/internal divisions.
Manages vendor service contracts as required.