General Manager- Renaissance Portsmouth

SHAMIN HOTELS MASTER•Portsmouth, VA

2d•Onsite

About The Position

Lead with purpose. Build great teams. Create unforgettable experiences. At Shamin Hotels, we’re not just running hotels—we’re building experiences that people remember and teams that people are proud to be part of. We’re looking for a Hotel General Manager who leads from the front, takes ownership, and genuinely cares about both people and performance. If you thrive in a fast-paced environment, love developing others, and get energy from creating exceptional guest experiences—you’ll fit right in.

Requirements

Strong leadership experience in hotel operations (GM, AGM, or similar)
A track record of driving results—both people and financial
Confidence in decision-making and problem-solving
The ability to balance the big picture with the day-to-day details
A hands-on leadership style—you’re not afraid to roll up your sleeves

Nice To Haves

You live our core values: Team Up – You build strong relationships and help others succeed
Own It – You take responsibility and lead with accountability
Passionately Serve – You care deeply about people and the experience you create

Responsibilities

Build, coach, and develop a high-performing team
Create a culture where people feel supported, challenged, and proud of their work
Lead by example—whether that’s celebrating wins or stepping in to support during busy moments
Oversee all day-to-day operations (front desk, housekeeping, F&B, maintenance, and more)
Keep your finger on the pulse of the hotel—what’s working, what’s not, and where to improve
Use data (occupancy, RevPAR, guest scores) to drive smart decisions
Set the tone for service—warm, responsive, and genuine
Resolve issues quickly and thoughtfully
Look for ways to go beyond expectations and create memorable stays
Own your budget and performance
Identify opportunities to grow revenue and manage costs
Partner with sales to bring business through the door
Build relationships in your local community
Represent your hotel with pride—internally and externally
Collaborate with partners, clients, and brand teams