General Manager(06766) - 3021 Woodland Hills

Domino's•Humble, TX
•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including all cost controls, inventory control, cash control, and customer relations. They must set the example by following all policies and procedures 100% of the time and expecting the same from their crew. Responsibilities include operating all equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility daily. Additional duties encompass staffing, paperwork, cost controls, cash control, food management, working to a schedule, maintaining perfect image and adherence to standards, providing great customer service, ensuring attendance and punctuality, having transportation to/from work, maintaining store cleanliness, marketing, and profitability. Training and orientation are provided on the job.

Requirements

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • Talking and hearing on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces
  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
  • Most tasks are performed from a standing position
  • Walking is generally in short distances for short durations
  • Paperwork is normally completed in an office at a desk or table
  • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
  • Cases are usually lifted from floor and stacked onto shelves up to 72" high
  • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
  • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
  • Pushing is performed to move trays which are placed on dollies
  • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance
  • Forward bending at the waist is necessary at the pizza assembly station
  • Forward bending is also present at the front counter and when stocking ingredients
  • Crouching/squatting performed occasionally to stock shelves and to clean low areas
  • Reaching is performed continuously; up, down and forward
  • Eye-hand coordination is essential
  • Use of hands is continuous during the day
  • Shaping pizza dough requires frequent and forceful use of forearms and wrists
  • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter
  • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
  • Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
  • Navigational skills to read a map and locate addresses within designated delivery area
  • Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
  • During delivery, carry pizzas, sides and beverages while performing "walking" and "climbing" duties
  • Deliver pizzas within a designated delivery area
  • Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location
  • During delivery of product, navigation of five or more flights of stairs may be required
  • Valid driver's license with safe driving record meeting company standards
  • Access to insured vehicle which can be used for delivery

Responsibilities

  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility daily
  • Staffing
  • Paperwork
  • Cost Controls
  • Cash control
  • Food management
  • Work to a schedule
  • Perfect image and adherence to standards
  • Great Customer Service
  • Attendance and Punctuality
  • Transportation to/from work
  • Store cleanliness
  • Marketing
  • Profitability
  • Deliver product by car and then to door of customer
  • Deliver flyers and door hangers
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