General Manager - 0500

Five Guys • Charlotte, NC

21d • Onsite

About The Position

The General Manager position at Five Guys focuses on creating a great work environment for the team, ensuring customer satisfaction through excellent food and service, and maintaining high standards. The role involves leadership responsibilities within the restaurant industry, with a focus on financial results, food safety, and customer experience. The company emphasizes a family business ethos, a passion for their product, and a team-oriented approach. They are an equal opportunity employer committed to diversity.

Requirements

• 2+ years of leadership experience in the restaurant industry.
• Responsibility for financial results.
• Ability to create a great place to work for your team.
• Fanatical about serving amazing food with a big smile.
• Honest, energetic, motivational, and fun.
• Set high standards for yourself and for your team.
• Ability to remain humble and do the dishes.
• Ability to exceed expectations.
• Ability to do the right thing.
• Ability to lead by example.

Responsibilities

• Achieve financial results.
• Create a great place to work for the team.
• Ensure customer satisfaction by serving amazing food with a big smile.
• Maintain high standards for oneself and the team.
• Focus on food safety, financial success, and customer experience for bonus eligibility.
• Participate in secret shops for bonus eligibility.

Benefits

• Performance-based bonus rewards.
• Comprehensive and customizable benefits - medical, dental, vision, pet insurance, 401(K) with match, Employee Assistance Program, Employee Relief Fund.
• Family Bonding Leave for GMs and Assistant Managers (up to 12 weeks paid, immediate eligibility upon hire).
• Career growth opportunities with planned expansion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed