General Manager - Main Lodge - Mammoth Mountain

Compass Group•Mammoth Lakes, CA

3d•$80,000 - $90,000•Onsite

About The Position

Responsible for leading your team members in executing “The Levy Difference" in regards to operations, human resources and financials. You will develop and maintain strong relationships with clients, your team members and Home Office Staff. It is imperative that you instill Levy philosophies through all levels of management and promote a cooperative work climate, maximizing productivity and morale.

Requirements

Able to communicate effectively with management team, guests and team members by speaking and comprehending English
English reading, writing, math and computer skills required
Ability to taste and evaluate food and beverage products
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
Ability to use hands in using office equipment, including the computer system
Ability to talk and hear to conduct phone correspondence
Close vision and focus capabilities to view computer screen and company documents

Responsibilities

Has strong attention to detail
Holds team accountable to steps of service to deliver great guest service
Ensures team members have the tools necessary to complete their jobs
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy Restaurants team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Develops and recommends all menus, promotions and programs in accordance with Levy Restaurants standards
Acts as a liaison with team, including partner’s operational team, Levy Restaurants team and other areas as needed to ensure efficient operational performance
Ensures that daily walkthroughs are being conducted in both FOH and BOH
Creates and executes marketing plan to build sales
Thoroughly and accurately uses applicable Levy systems
Ensures that all security, safety and sanitation standards are achieved
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Oversees execution of required daily reporting
Oversees completion of required department reports and compiles month end reporting
Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
Develops budget to deliver profit and service goals, as well as meeting partner expectations
Oversees control of all inventories, product cost, cash handling and purchasing
Uses all performance management tools to provide guidance and feedback to team
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy Restaurants guidelines
Displays a positive attitude towards team members
Mentors department managers to develop their skills and leadership abilities