Fitness Studio General Manager

Blue Bell•Blue Bell, PA

3d•Onsite

About The Position

A national leader in the boutique fitness industry is seeking a qualified General Manager to focus on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to be a part of an exciting startup experience, build community connections, and apply your expertise to drive our rapid new member growth journey. The General Manager will lead the delivery of our sales and membership growth targets. This role is comprised of 80-90% sales, marketing, and business development; and 10-20% staff management and studio operations.

Requirements

1+ years in the fitness industry and a passion for wellness
2+ years of sales, marketing, and business development experience
Proven experience in social media marketing and grassroots community outreach marketing
Confident in generating sales, completing cold calls, and converting leads
Organized with strong attention to detail, able to multitask, prioritize, and meet deadlines
Professional, punctual, reliable, and relatable
Ability to manage and drive multiple revenue streams including memberships and retail
Data-driven, experienced with navigating CRMs, tracking and delivering metric targets
Must be fluent in English and have excellent communication and strong interpersonal skills in person and over the phone
Must be solution-based, results-oriented, possess a competitive spirit and ability to deliver with a sense of urgency
Ability to recognize areas of improvement and make changes using good judgment
Solid writing and grammar skills
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients, and the general public
Proficiency with computers and Studio software

Responsibilities

Lead generation including Grass Roots Marketing and networking
Schedule and participate in networking/community events and studio promotions
Secure and convert organic and digital leads
Manage our social media presence and drive social media marketing campaigns
Implement sales process to schedule prospects into first visit and membership sales
Drive retail sales
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
Independently make decisions related to high-level customer service
Maintain cleanliness and organization of the studio
Enforce studio policies and procedures
Hire and manage staff scheduling and meetings
Any other duties as assigned