General Manager - Orange County

The Coffee Bean & Tea Leaf

9h•Onsite

About The Position

The Coffee Bean & Tea Leaf® General Manager curates memorable experiences for our guests and the CBTL team daily. We are seeking friendly, dedicated, and creative Barista’s to provide our guests with the world’s finest quality coffee and tea experience. As a member of our team, you will have the opportunity to engage with the clients while developing your skills in a variety of areas across the business. Many of our General Managers started off as Baristas! If you are looking for an opportunity where you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining our growing and diverse team.

Requirements

Experience as a Barista or in a similar role.
Passion for coffee and tea.
Ability to engage with guests and build customer loyalty.
Skills in sales tracking and operational management.
Visual merchandising and product placement abilities.
Community engagement and talent attraction skills.
Mentorship and knowledge sharing capabilities.
Adherence to core values: Friendliness / Respect / Ownership / Teamwork / Honesty (FROTH).

Nice To Haves

Started off as a Barista.

Responsibilities

Lead by example, driving profitability, service, performance, and operational excellence through coaching and training.
Be a coffee & tea expert, sharing passion and knowledge with the team and guests.
Generate new guests and connect with the local community to attract & retain talent.
Ensure a safe store environment for employees and guests.
Manage a profitable store by tracking sales and overseeing day-to-day operations and risk management.
Contribute to store growth operationally with tasks and ideas.
Utilize visual merchandising and product placement to create memorable guest experiences.
Mentor an Assistant General Manager and other store staff by knowledge sharing and embodying CBTL guiding principles.