General Manager

Lava Island • Irving, TX

24d • $90,000 - $100,000 • Onsite

About The Position

The General Manager is the top leader on site, responsible for the energy, the standards, and the guest experience across the whole park: the café, the park floor, and party events. You lead a team of roughly 35 people and build the leadership team that runs the park, coaches its people, and creates the kind of day families talk about long after they leave. At Lava Island we believe results do not happen naturally; leadership creates them, and the park you run reflects the leadership you provide.

Requirements

• An ownership mindset; you run the park as if the business were your own
• Hands-on leadership; you set the standard alongside the team
• Steady under pressure; the team borrows the leader's energy
• A coach; you give clear, real-time direction and hold the standard
• Strong organization and clear communication with team members and guests
• Experience leading teams in a fast-paced hospitality or customer-facing setting, ideally 25 or more people on a shift
• Current ServSafe Manager Certification, or completion within 30 days of hire
• Availability for weekends, evenings, and holidays; Friday, Saturday, and Sunday are required, across opening and closing shifts
• Willingness to be hands-on, including cleaning and park prep alongside the team
• Ability to stand, walk, and move for extended periods and lift up to 50 lbs
• Ability to pass a background check and drug screen

Responsibilities

• Serve as the top on-site leader and Manager on Duty, present and aware across the whole park
• Set the standard for a clean, safe, welcoming park where every family feels cared for
• Hire, coach, and develop your leadership team and grow the people beneath them
• Hold the team accountable for people, operations, guest experience, safety, and results
• Lead proactively, preventing problems before they reach guests
• Manage labor, scheduling, cash handling, reporting, and compliance across the park
• Keep the facility guest-ready every day and act on performance trends before they slip

Benefits

• Competitive salary
• leadership incentive
• medical
• dental
• vision
• employee perks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed