General Manager

Ute Mountain Casino Hotel•Towaoc, CO

9d•Onsite

About The Position

Weenuch-u’ Development Corporation is seeking a General Manager for the Ute Mountain Casino Hotel (UMCH), a wholly-owned enterprise of the Weenuch-u’ Development Corporation, the Section 17 federally-chartered economic development corporation of the Ute Mountain Ute Tribe. UMCH is undergoing an active growth phase, aiming for a Three-Diamond rating, expanding food and beverage operations, and enhancing tribal employment and financial reporting. The General Manager will be responsible for the full operational and financial performance of the Casino and Hotel, reporting directly to the WDC Board of Directors. This role involves day-to-day management authority over all departments, including Gaming, Food & Beverage, Lodging, Retail, Marketing, Security, and Administration, with accountability for budgeting, financial reporting, capital planning, regulatory compliance, and workforce development. A key aspect of this role is training a Tribal Member Assistant General Manager to eventually succeed in this position.

Requirements

Significant senior leadership experience in casino, hospitality, or resort operations, including direct P&L responsibility for a multi-department property.
Demonstrated financial leadership: budget development, internal controls, and financial reporting — a CFO/controller background, or direct GM experience owning the finance function, is strongly preferred for this transition.
Demonstrated marketing leadership at a strategic (not solely promotional/execution) level, with measurable revenue or visitation growth results.
Experience or strong familiarity with alcohol licensing and regulatory approval processes; experience working directly with a governing body (Tribal Council, gaming commission, or similar) on regulatory matters is a significant advantage.
Demonstrated experience managing food & beverage and lodging operations to a consistent service standard, including staffing, training, and vendor/menu management through major service transitions (e.g., new restaurant launches or service-model conversions).
Working knowledge of gaming operations, including slot and table games performance metrics (hold percentage, coin-in, net win) and gaming compliance requirements.
Ability to obtain and maintain a state Gaming Key License and any other licensing required for the position.
Demonstrated commitment to tribal employment, workforce development, and succession planning.
Eligibility and willingness to relocate to Towaoc, Colorado.

Nice To Haves

Prior experience achieving or maintaining a Diamond rating or comparable hospitality quality certification.
Experience operating in a tribal gaming or tribal government context, including familiarity with tribal sovereign immunity, tribal preference laws, and Tribal Council reporting relationships.
Experience standardizing financial reporting across multiple departments or enterprises.
Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred, although an equivalent combination of education and experience may be considered in lieu of a degree.

Responsibilities

Direct day-to-day operations across Gaming, Food & Beverage, Lodging, Retail, Marketing, Security, and Administration, with full P&L accountability for the enterprise.
Provide direct, hands-on financial leadership — budget development, internal controls, and accurate, timely reporting — either personally or through close oversight of the Finance/Accounting function and the lead Finance/Accounting executive.
Lead strategic marketing planning and execution to grow revenue per visit and overall visitation, beyond day-to-day promotional execution.
Lead Business Development of new alcohol service points on property, serving as the primary point of contact with the Tribal Council on licensing, BIA approval, and Federal Register publication requirements.
Prepare and present the annual fiscal year budget to the WDC Board by September 1st of each year and cooperate fully with the Board’s independent CPA in the annual audit.
Submit monthly reports to the Board covering operational performance, financial summary (profit/loss, bank accounts, receivables, assets, and liabilities), and employment statistics (tribal hiring, terminations, training programs).
Attend monthly Gaming Commission and WDC Board meetings; ensure transparent, timely communication with the Board and Tribal Council on material incidents and operational issues.
Develop and execute a long-term (3–5 year) capital improvement plan and an annual capital expenditure plan and oversee active capital projects through completion.
Lead the property’s pursuit of a Three-Diamond rating and oversee hospitality training standards across Food & Beverage and Lodging.
Maintain and grow tribal employment levels in line with Board-approved targets and complete a documented succession plan for key positions and department heads.
Train a Tribal Member Assistant General Manager to perform all duties of the General Manager role, including obtaining the required state Key License.
Ensure all contracts, leases, and financial instruments are executed strictly within Board-delegated authority and reviewed by Tribal legal counsel; no document executed by the General Manager may waive the Tribe’s sovereign immunity absent an express WDC Board resolution.
Maintain strict confidentiality of all Tribal and Corporation business information consistent with the Corporation’s governing documents.