Join Our Team! On-Site General Manager - San Diego

Action Property ManagementSan Diego, CA
Onsite

About The Position

The General Manager at Action Property Management is a dynamic leader who oversees the daily operations and overall management of a premier residential community. This role is pivotal in fostering strong relationships with homeowners, Board members, and on-site teams while ensuring the property’s standards align with Action’s core values and service excellence. The General Manager leads with integrity, strategic vision, and a commitment to continuous improvement, driving exceptional client satisfaction and operational efficiency.

Requirements

  • Minimum of 3 years of property management experience.
  • Ability to attend evening Board meetings as needed.
  • Exceptional leadership, communication, and problem-solving skills.
  • Ability to build and maintain client and resident relationships.
  • Proven ability to lead teams, manage multiple priorities, and drive results.
  • Skilled at developing and executing plans to achieve community objectives.
  • Effective presentation skills.
  • Acts ethically and upholds Action Property Management’s values.
  • Proficiency in property management software and Microsoft Office Suite.
  • Strong knowledge of budgeting, audits, reserve studies, and financial reporting.
  • Minimum of a high school diploma or equivalent.

Nice To Haves

  • HOA high rise experience is preferred.
  • CMCA certification or the ability to obtain within first 6 months.
  • Bachelor’s degree preferred.
  • CMCA certification preferred or the ability to obtain within 6 months of employment.

Responsibilities

  • Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
  • Ensure team adherence to company policies, procedures, and performance standards.
  • Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
  • Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
  • Oversee daily operations to maintain high standards of property quality, safety, and service.
  • Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
  • Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
  • Ensure compliance with all local, state, federal regulations, and company policies.
  • Promote community engagement through events, communications, and homeowner outreach.
  • Drive long-term strategic planning and identify opportunities for improvement and innovation.

Benefits

  • Competitive salary
  • health insurance
  • 401(k) matching for qualifying team members
  • Vacation
  • sick time
  • holiday pay
  • your birthday holiday
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