General Manager

Dine Brands Global•Florence, KY

3d•$57,000 - $70,000•Onsite

About The Position

Dine Brands Global, Inc. (NYSE: DIN) is one of the largest full-service restaurant companies in the world, operating and supporting restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. With over 3,500 restaurants across 20 international markets as of December 28, 2025, Dine Brands expanded into the Fast Casual segment in 2022. The company culture celebrates success, nurtures beloved restaurant brands, and fosters innovation, creativity, commitment, personal accountability, openness, authenticity, and collaboration. Dine Brands believes in going farther, together.

Requirements

2-3+ years of previous management experience in casual dining preferred
5+ years of full-service restaurant management experience preferred
Experience teaching and training staff
Servsafe or food safety certification preferred.
Ensure product preparation and presentation meet company standards.
Effectively schedule associates to meet sales demands
Promote quality recruitment and referrals
Develop an environment of constant development for managers.
Assess the effectiveness of associates
Strong leadership and communication skills
Ability to deal with confidential information and/or issues using discretion and good judgment
Ability to develop self on all store related technology
Flexible availability, including nights, weekends, and holidays.
A passion for food service and providing guests’ exceptional service.
May require up to 10% travel.
Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant.

Responsibilities

Manage the daily operations of the restaurant, including front and back of house, to ensure smooth and efficient service.
Follow up on all required paperwork, including forms, reports, and schedules in an organized and timely manner.
Provide exceptional customer service, address guest concerns, and ensure guest satisfaction.
Recruit, hire, train, and supervise associates, fostering a positive and supportive work environment.
Monitor and manage budgets, maintain inventory levels, and ensure compliance with financial procedures.
Achieve sales and profit targets while managing control costs.
Ensure adherence to company policies, food safety standards, and government regulations.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any violations of company policies, rules, and procedures.
Maintain high standards for food preparation and presentation, ensuring consistency and quality.
Maintain effective safety and security programs, addressing any unsafe practices or conditions.
Assess and evaluate associate performance, provide feedback and coaching, and develop action plans for improvement.
Participate in the Manager in Training (MIT) program for franchisee trainees.
Communicate effectively with managers, associates, and guests.
Develop and implement strategies to achieve sales and profit objectives.