General Manager
TruBlue Home Service Ally•Charlotte, NC
•Hybrid
About The Position
TruBlue of South Charlotte is growing and is currently hiring for its next leader. This role offers the opportunity to lead and develop a team, control compensation, help others, grow your network, and provides flexibility and resources to succeed.
Requirements
- 3+ years managing a field service, trades, or home services team
- Demonstrated track record of growing revenue and retaining customers
- Financially literate — you can read a P&L and act on it
- Able to pass a full background check (employees enter customers' homes)
- Clean driving record and reliable transportation
- Self-directed — you solve problems before escalating them
- Strong communicator with both customers and tradespeople
- Comfortable with CRM and scheduling software
- Entrepreneurial mindset without the desire to own a business
- Available Monday–Friday business hours; occasional Saturday if necessary
Responsibilities
- Full COGS accountability
- Referral network development (outreach, meetings) — senior living, home health care, real estate, and property management
- Technician hiring, onboarding, scheduling, and performance
- Customer acquisition, satisfaction, job completion and retention
- Estimate creation and job closing for all service lines
- Compliance with TruBlue system standards
- Growth of recurring Maintenance Program memberships
- Home Safety Modification and project pipeline management
Benefits
- Base salary ($52k) paid weekly plus quarterly net profit share of 40%
- 10 days PTO earned in year one after 90 days, 15 days year two+
- Mileage reimbursement at IRS rate for business travel
- TruBlue system training provided at no cost
- Phone stipend $75/month
- Quarterly financial review with owner
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
