General Manager - Milk & Honey

Thompson Hospitality Corporation • Charlottesville, VA

3d • Onsite

About The Position

Join the team behind one of the most celebrated brunch and comfort food destinations in the region! At Milk & Honey by Thompson Hospitality, we believe every guest deserves warm Southern hospitality, unforgettable flavors, and an experience that keeps them coming back. We're looking for a passionate, people-first General Manager who is ready to lead with energy, inspire high-performing teams, and create a culture where both employees and guests thrive.
As General Manager, you'll oversee every aspect of restaurant operations—from the dining room to the kitchen—ensuring exceptional service, outstanding food quality, and seamless execution every day. You'll coach and develop your team, drive financial performance, champion operational excellence, and foster an environment where hospitality, teamwork, and community are at the heart of everything you do. If you're a hands-on leader who loves building winning teams and delivering memorable guest experiences, we'd love to meet you.

Requirements

• Proven leadership and managerial experience.
• Strong communication and problem-solving skills.
• Industry knowledge and financial acumen.
• Customer-focused mindset and adaptability.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-paced setting.
• Ability to stand and walk for extended periods during scheduled shifts
• Frequent bending, reaching, stooping, and lifting
• Ability to lift and carry items weighing up to 40–50 pounds
• Capability to work in a fast-paced environment
• Tolerance for exposure to heat, steam, noise, and kitchen equipment
• Ability to operate standard restaurant equipment safely
• Quick response to operational needs and emergency situations

Responsibilities

• Manage daily restaurant operations, including kitchen and front-of-house activities.
• Lead and develop staff, ensuring a cohesive and efficient team.
• Ensure exceptional service and guest satisfaction.
• Manage budgets, control costs, and optimize profitability.
• Maintain adherence to health, safety, and quality standards.

Benefits

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed