PXG - General Manager

Yam Worldwide•Charlotte, NC

51d•Onsite

About The Position

The General Manager manages, directs, and coordinates operations for high-profile mixed-use development in Charlotte, NC. This includes monitoring the operations, financials, and facilities maintenance of the property as well as providing direct supervision of staff at the property. The General Manager position is an on-site position. Candidate must be an experienced professional who has successfully managed Class-A commercial assets with the ability to ensure the property maintains the highest standards.

Requirements

Bachelor’s Degree in business related field or equivalent work experience
8+ years’ experience in commercial real estate property management
Basic understanding of accounting and accounting principles & financial analysis skills
Working knowledge of commercial leases. Budgeting and financial reporting experience.
Excellent oral, written, and interpersonal skills
Strong customer service and/or customer contact experience
Strong organizational and analytical skills are essential
Must have valid driver’s license and reliable transportation for frequent travel to properties
Ability to respond to emergencies at any time

Nice To Haves

Proficiency utilizing Microsoft Office programs and familiarity with YARDI software is a plus

Responsibilities

Direct supervision and training of office support staff
Manage operations and processes of facilities maintenance team and property management team
Full financial responsibility for budgeting, reforecasting, and improving net income beyond approved budget.
Prepare/review annual Common Area Maintenance (CAM) reconciliations
Periodically solicit competitive bids for service. All service contracts are to be re-bid every 1-2 years including security, janitorial, landscaping, etc.
Oversee the purchase of supplies for the property and conduct inventories while approving invoices and/or obtaining job bids
Informing ownership of occurrences, which may affect the property and influence the owner’s decision-making process
Exhibit a strong understanding of lease terms including key economic points and both tenant and landlord responsibilities. Ensures compliance with lease requirements including operating requirements, hours of operation and use clause.
Review new leases, lease renewals, terminations, and other lease changes for proper input into lease management software
Negotiate and work with legal department to document, with the direct approval of the Director of Operations, lease renewals from time to time
Recommend and prepare bids for Director of Operations review on capital projects
Ensure that tenants’ issues and concerns are being responded to in a timely manner
Collection of rents and other charges in full and on time, pursue collections as required
Collaboration with marketing for on-site events, tenant partnerships, holiday operational needs, business development or other income generating opportunities.
Perform routine property inspections
Ensure vacant suites are in show ready and lease ready condition at all times. Coordinate tours for vacant suites as needed
Coordination of tenant move-in and move-out
Mitigate property risk. Diagnose potential issues with resolutions
Perform additional duties as assigned