General Manager 42705

THE CAR PARK•Greenville, NC

19d•$75,000 - $85,000•Onsite

About The Position

This position will be responsible for the leadership and operational oversight of multiple parking accounts. This position will be responsible for maintaining existing client relationships and supervising full time and part time employees. Provides supervision and oversight to the team members whose responsibilities include assisting with the daily operations of the parking system, monitoring lots, dispatching and, assigning team members, assisting customers, responding to parking issues, and assisting with hiring, training and evaluating staff. Plans, develops, and administers on-street and off-street parking facilities and programs, strategies, goals, objectives, and priorities; participates in long range planning of activities and programs related to public parking facilities and on-street parking areas. Recommends and implements policies and procedures. Conducts long range-planning activities and makes recommendations for service improvements to leadership, establishes required service levels and anticipates labor requirements. Selects, assigns, monitors, evaluates, and provides professional and technical guidance to staff engaged in the management of operations. Submits budget recommendations; monitors expenditures; effectively communicates budget variances to leadership. Promotes safety to ensure that the unit follows policies and procedures. Maintains audit controls within the unit. Project manage equipment installations, equipment RFPs, facility improvements and operational enhancements for facilities.

Requirements

5+ years parking experience.
Five years of related experience including supervisory experience.
Knowledge of word processing, spreadsheet, and database applications.
Ability to multitask and work cooperatively with others.
Excellent customer service.
Excellent verbal and written skills.
Ability to problem solve independently.
Ability to maintain a positive attitude in difficult situations.

Nice To Haves

Bachelor’s Degree in business, management, or related field preferred but not required.
Equivalent experience considered.
Municipality experience.
Parking industry experience.
Project management experience.

Responsibilities

Leadership and operational oversight of multiple parking accounts.
Maintaining existing client relationships.
Supervising full time and part time employees.
Assisting with the daily operations of the parking system.
Monitoring lots, dispatching and assigning team members.
Assisting customers and responding to parking issues.
Assisting with hiring, training, and evaluating staff.
Planning, developing, and administering on-street and off-street parking facilities and programs, strategies, goals, objectives, and priorities.
Participating in long-range planning of activities and programs related to public parking facilities and on-street parking areas.
Recommending and implementing policies and procedures.
Conducting long-range planning activities and making recommendations for service improvements to leadership.
Establishing required service levels and anticipating labor requirements.
Selecting, assigning, monitoring, evaluating, and providing professional and technical guidance to staff engaged in the management of operations.
Submitting budget recommendations and monitoring expenditures.
Effectively communicating budget variances to leadership.
Promoting safety to ensure that the unit follows policies and procedures.
Maintaining audit controls within the unit.
Project managing equipment installations, equipment RFPs, facility improvements, and operational enhancements for facilities.