General Manager

bartaco•Jacksonville, FL

just now•Onsite

About The Position

At bartaco, food is our passion, but people are our purpose. We invest in our team, committed to creating an atmosphere where team members can learn, develop, and succeed every day, fostering growth in leadership, hospitality, or culinary roles. We are guest-obsessed, aiming to create memorable moments for every guest, every time. Our culture is defined by touchstones: Pride (contributing to something special), Good People (teamwork, kindness, trust), Positively Intolerant (accountability for quality and consistency), Introspective (growth and improvement through feedback), Transparent (open communication, trust), and We Have Fun and Make People Happy (energy, warmth, genuine smiles). As a General Manager, you will be a strategic leader and brand ambassador, guiding your team through core leadership principles including role modeling, upholding touchstones, delivering operational and culinary standards, and coaching and developing the team. Your role is to inspire, empower, and cultivate a strong team culture while optimizing business performance and ensuring exceptional guest experiences. You will foster a supportive, growth-oriented environment that reflects our values and connects with both guests and the community. This role requires a proven leader with a passion for hospitality, a track record of driving revenue, and the ability to inspire a high-performing team. The General Manager will oversee all aspects of restaurant operations, ensuring a culture of excellence while achieving financial goals.

Requirements

3 years of restaurant experience as a General Manager
A passion for hospitality and a commitment to delivering outstanding guest experiences
Exceptional leadership and communication skills
Experience mentoring and training hourly team members
Attention to detail and problem-solving skills
Flexibility to work evenings, weekends, and holidays
Able to tolerate long periods working on foot/standing up
Able to lift and move objects up to 50 pounds

Responsibilities

Oversee daily restaurant operations, ensuring seamless execution of service and operational standards
Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence
Drive guest satisfaction and loyalty through 100% manager visits—engaging meaningfully with guests, creating return guests, and fostering long-term relationships
Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service
Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth
Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty
Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise
Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings
Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations
Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability
Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant’s physical condition and brand standards
Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success
Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement
Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated
Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality
Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness
Act as a brand and culture ambassador for bartaco, leading community outreach and engagement while maintaining strong market awareness
Mentorship, coaching, and accountability—ensuring every role contributes to exceptional service and operational excellence