About The Position

The General Manager is responsible for everything that happens during their shift, including all cost controls, inventory control, cash control, and customer relations. They must set the example by following all policies and procedures 100% of the time and expecting the same from their crew. This role also involves staffing, paperwork, cost controls, cash control, food management, working to a schedule, maintaining perfect image and adherence to standards, providing great customer service, ensuring attendance and punctuality, having reliable transportation to and from work, maintaining store cleanliness, marketing, and achieving profitability.

Requirements

  • Domino's management experience required.
  • Ability to operate all equipment.
  • Ability to stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Ability to prepare product.
  • Ability to receive and process telephone orders.
  • Ability to take inventory and complete associated paperwork.
  • Ability to clean equipment and facility approximately daily.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with safe driving record meeting company standards.
  • Access to an insured vehicle which can be used for delivery.
  • Navigational skills to read a map, locate addresses within designated delivery area.
  • Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Nice To Haves

  • All Duties Covered in Driver and CSR Description may be included, review those positions for details
  • Other duties may arise that were not covered in this description.

Responsibilities

  • Oversee all aspects of shift operations, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew by adhering to all policies and procedures.
  • Manage staffing, paperwork, and cost controls.
  • Ensure proper food management and work according to schedule.
  • Maintain store cleanliness and adhere to brand standards.
  • Provide excellent customer service.
  • Manage attendance and punctuality of staff.
  • Oversee marketing efforts and ensure store profitability.

Benefits

  • Orientation and training provided on the job.
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