General Manager(09181) - 1256 S. Washington

Domino's Franchise•DuQuoin, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The posting also describes general store-team duties, training, customer service and order processing, as well as delivery-related requirements where applicable.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, written, and telephone skills to take and process orders.
Ability to understand and provide correct written instructions.
Ability to communicate with customers and co-workers in person and by telephone.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Reliable attendance and punctuality, and transportation to and from work.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Ability to perform the stated physical activities, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure team members follow company policies, procedures, and standards.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image, cleanliness, and adherence to standards.
Provide great customer service.
Support attendance and punctuality, marketing, and store profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as applicable.