General Manager, Pottery Barn Kids and Teen, Lenox Square Mall

Williams-Sonoma•Atlanta, GA

6d•Onsite

About The Position

The General Manager will hire great people and develop associates for future growth. They will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. They will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. They will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. They will ensure that sales associates build relationships with customers.

Requirements

Proven ability to manage staff to exceed sales goals, while meeting payroll goals
Proven to identify top talent, create teams, and train/develop/retain great people
Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
Proven ability to motivate and influence others through personal actions and examples
Effective communication, organization and leadership skills
4 + years management experience in specialty retail and/or multi-unit retail business environment

Responsibilities

Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
Assess performance and provide on-going feedback
Complete and deliver performance appraisals and development plans
Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy
Work with District Managers and peers to develop best practices in store management

Benefits

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
Paid vacations and holidays
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
A wellness program that supports your physical, financial and emotional health
Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities