General Manager

Drury Hotels•Chesterfield, MO

22h•Onsite

About The Position

As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests. Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will: Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service Recruit, train, develop, and coach team members to excel in their career growth Deliver on key business metrics of quality, service, profitability, and team Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations. Role model quality assurance best practices each day with the team and consistently meet or exceed all measures Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

Requirements

Passion to serve others and exceed our guests’expections
Minimum of three-year supervisory experience with demonstrated leadership success.
Hotel experience preferred

Nice To Haves

Bachelor’s degree in hospitality, business, or related field preferred

Responsibilities

Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Recruit, train, develop, and coach team members to excel in their career growth
Deliver on key business metrics of quality, service, profitability, and team
Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement