General Manager: Maumee River Roofing

Serv Recruitment Agency•Fort Wayne, IN

8d•Onsite

About The Position

Maumee River Roofing, a growing residential and commercial roofing company headquartered in Fort Wayne, Indiana, is seeking a General Manager. The company is currently generating approximately $6.5M in annual revenue and has an ambitious vision to scale to $15M over the next three years while maintaining profitability, accountability, and its people-first culture. This role offers a unique opportunity to build the operational foundation for the company's next stage of growth. Reporting directly to Owner Sam Schwartz, the General Manager will be the operational leader of the business, enabling the owner to focus on a more strategic, relationship-focused role while ensuring the day-to-day operations execute at a high level.

Requirements

5+ years leading operations within construction, trades, field services, or a similar operational business
Proven experience managing teams of 10+ employees while holding leaders accountable to measurable KPIs
Demonstrated success building scalable operational systems rather than simply maintaining existing processes
Comfortable making independent decisions and leading difficult conversations when necessary
Experience scaling a business while maintaining culture and profitability
Confident providing constructive feedback and challenging leadership when appropriate
Strong leadership, communication, and organizational skills

Nice To Haves

Roofing, construction, restoration, or related trades experience
Experience scaling companies from approximately $5M to $15M+
Commercial construction experience
Experience leading multi-location operations
Existing industry or vendor relationships
Experience implementing SOPs, operational playbooks, and training systems

Responsibilities

Own the day-to-day operations of the business across residential, commercial, office, marketing, sales, and production functions
Lead and develop five direct reports while driving accountability through measurable KPIs
Build scalable operational systems, SOPs, documentation, and training processes
Improve operational efficiency while maintaining strong profitability
Coach leaders through performance conversations and ongoing development
Create alignment across departments to improve communication and execution
Partner closely with the owner on strategic initiatives and future expansion opportunities
Help prepare the business for growth into additional geographic markets
Foster a high-accountability culture centered around teamwork, servant leadership, and continuous improvement
Support long-term leadership development throughout the organization