General Manager

Property Management•Paso Robles, CA

3d•Onsite

About The Position

The General Manager leads all aspects of hotel operations with empathy, effective communication, humility, innovation, and a financial focus. This role cultivates team synergy to deliver the ultimate guest experience and is supported by a regional team and company structure. The General Manager is a key contributor to financial forecasts and budgets, analyzes monthly P&L statements, and optimizes revenues to maximize profitability. This position also focuses on establishing a supportive team environment through training, development, coaching, and mentorship, while recruiting top talent. The role involves attending revenue meetings, reporting as required, managing hotel-specific accounting duties including payroll, and being an active member of the local community.

Requirements

Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.).
Ability to defuse distressed associates, guests resulting in the best outcome to the situation.
Ability to learn systems technology.
Displays a magnitude of professionalism, being your best-self.
Excellent written, verbal and presentation skills a must.

Nice To Haves

Hospitality certifications; CHA, CHRM, CHSP, a plus.

Responsibilities

Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.
Champion brand and company reputation to exceed performance standards.
Key contributor to financial forecasts and budgets.
Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.
Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship.
Create an ambitious, fun, and loyal team, through effective retention techniques.
Swiftly recruit top talent through internal and external creativity.
Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team.
Responsible for reporting as required by company, brand and/or other requests.
Be an active member within the local community, participating in external activities and events through volunteer work.
Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy.