General Manager

Tharaldson Hospitality • Ontario, CA

9d • $95,000 - $98,000 • Onsite

About The Position

The General Manager is responsible for managing hotel operations to ensure efficiency and profitability. This role involves overseeing all aspects of the hotel, from staff management and training to financial oversight and guest satisfaction. The company is expanding its portfolio, offering opportunities for career growth within a strong company culture that emphasizes high service standards.

Requirements

• Knowledgeable in Inventories, Scheduling, and Ordering.
• Valid Driver’s License.
• Open Availability.
• Ability to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

• 2+ year of similar Hotel GM Experience in Select Service or Extended Stay properties
• Brand Experience preferred.
• Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates.
• Delegates authority and assigns responsibility to all employees; supervises work activities of all employees.
• Ensures staff received proper training for each position, including safety training and standard operating procedures.
• Allocates funds, authorizes expenditures and assists Area Director in budget planning.
• Monitors cost controls on a regular basis.
• Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions.
• Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance.
• Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction.
• Handles and resolves employee issues.
• Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Ensures bank deposits are made daily, including weekends and holidays.
• Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner.
• Audits daily reports and processes monthly paperwork.
• Orders supplies and equipment as needed and in accordance to company procedures.
• Available 24/7 with reliable transportation.
• All other duties as assigned.

Benefits

• Career advancement opportunities
• Employee discounts
• Competitive pay
• Daily Pay Option
• Flexible work schedule
• Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
• Paid Vacation
• Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree