General Manager

1-800-GOT-JUNK?•Sacramento, CA

14d•$90,000 - $100,000

About The Position

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. This job description outlines the key responsibilities, qualifications, and skills required for the General Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer. Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

Requirements

Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
Proven experience in a leadership role, preferably in the waste management, logistics, or service industry.
Strong business acumen, strategic thinking, and decision-making skills.
Demonstrated ability to lead and inspire teams, drive results, and foster a culture of innovation and continuous improvement.

Nice To Haves

Master's degree

Responsibilities

Provide strategic direction and leadership to the organization in alignment with the company's mission, vision, and values.
Develop and implement strategic plans, policies, and initiatives to drive business growth, profitability, and sustainability.
Oversee day-to-day operations, including logistics, fleet management, scheduling, and customer service, to ensure operational efficiency and excellence.
Optimize processes, workflows, and procedures to improve productivity, quality, and customer satisfaction.
Train, mentor, and lead a high-performing team of front line teammates to deliver exceptional results and customer experiences.
Foster a culture of collaboration, accountability, continuous learning, and professional development within the organization.
Address customer concerns, feedback, and inquiries in a timely and effective manner.
Ensure compliance with regulatory requirements, safety standards, and company policies to mitigate risks and liabilities.
Develop and execute marketing strategies, promotional campaigns, and sales initiatives to attract and retain customers.