General Manager

FleetGenius • Rochester, NY

27d • Onsite

About The Position

FleetGenius, LLC provides nationwide, end-to-end sustainable container management services, including delivery, retrieval, repairs, warranty administration, and recycling for both plastic and steel container inventory. The Company also offers bulky waste pickup and apartment valet services to support customers’ broader waste management needs. FleetGenius operates through a fully paperless system that captures all service activity electronically, ensuring accuracy, operational efficiency, and complete traceability. We are seeking a hands-on, onsite, General Manager to lead our location and take full ownership of daily operations, team performance, and overall facility success. This role is responsible for managing a diverse team, including team leaders, welders, drivers, fabricators, laborers, and service technicians, while ensuring efficient operations, strong safety practices, and high-quality customer service in a fast-paced environment. The General Manager will collaborate closely with Regional Manager to report on performance metrics, training, OSHA compliance, goals, and operational results. This position plays a key role in team development, scheduling, purchasing, vendor relations, and maintaining smooth day-to-day operations within a centralized multi-service facility.

Requirements

• Proven experience in team management and leadership.
• Strong interpersonal and communication skills, including active listening.
• Welding, fabrication, and metal machinery experience required.
• Experience with scheduling, workforce planning, and goal execution.
• Experience interviewing, hiring, and developing employees.
• Ability to follow established processes and execute consistently.
• Forklift certification (or ability to obtain).
• Ability to work effectively in a fast-paced, high-pressure environment.
• Strong problem-solving and conflict resolution skills.
• Proficient in Microsoft Office (Excel, Word, Teams).
• High school diploma or skilled-trade equivalent required.

Nice To Haves

• Mechanical and electrical knowledge preferred but not required.

Responsibilities

• Elevated level of communication with customers regarding projects to ensure quality service for day-to-day operations and improve operational efficiencies.
• Ensure compliance with all customer contracts and service agreements.
• Report daily and weekly operational updates to the Regional Manager.
• Partner with the Regional Manager to review financial performance, including tracking metrics and monthly P&L.
• Daily billing for completion of customer repairs and deliveries.
• Maintain accurate documentation of operations using company systems, applications, and reporting tools.
• Facilitate cross-functional communication with intra-company departments including executive leadership, dispatch, accounting, HR, IT, and safety.
• Oversee inventory management to include daily ready and repairable inventory levels.
• Procurement responsibility to purchase and maintain daily and weekly supplies for operational needs.
• Manage team scheduling, timekeeping, and team member training.
• Responsible for all OSHA compliance standards and enforcing company safety policies and procedures.
• Maintain a clean, organized, and safe work environment for all team members.
• Be a leader, with the ability to coach, and develop team members professionally and to drive performance, and maintain a positive work environment.

Benefits

• Medical Insurance (Health Savings Account Option)
• Dental Insurance
• Vision Insurance
• Health-Care Flexible Spending Account
• Voluntary and Company-Paid Term Life/AD&D Insurance
• 401(k) Savings Plan with Company match after one-year of service
• Paid holidays, vacations, and sick days.
• Voluntary Short-term and Long-Term Disability
• Voluntary Critical Illness and Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED