General Manager

BeLeaf Medical • St. Louis, MO

11d • Onsite

About The Position

The General Manager oversees daily operations of the dispensary, handling the needs of all employees and customers. They are responsible for hiring and training a professional team that is passionate about customer service and cannabis products. Furthermore, the General Manager is responsible for the Profit & Loss of the overall dispensary.

Requirements

• High School Diploma or educational equivalent.
• Prior experience working in a high-volume retail establishment.
• Minimum of 21 years of age.
• Ability to obtain MO Agent ID.

Nice To Haves

• Prior experience working at a dispensary or cannabis company a plus.

Responsibilities

• Hire qualified personnel to manage the various functions required to run a successful dispensary.
• Train staff on knowledge and compliance regarding the medical cannabis program and HIPPA compliance.
• Make recommendations on hiring, discipline, termination, or advancement of employees to Human Resources as warranted.
• Stay abreast of all rules and regulations mandated by the Missouri Department of Cannabis Regulation.
• Train employees for redundancy in each position.
• Manage workflow with staff to handle peak work times.
• Be competent in all job positions to fill in where necessary.
• Responsibility for the financials of the dispensary, including creating and maintaining budgets and tracking financial performance.
• Assist in training new hires within the dispensary environment and workflows.
• Develop knowledge of diversion tactics, inventory control, and compliance.
• Provide excellent service for all customers and ensure knowledgeable product recommendations tailored to individuals needs.
• Understand HIPPA compliance and keep all customer information confidential.
• Process individual transactions with accuracy.
• Communicate with sensitivity and respect for customers, staff, and visitors.
• Perform opening and closing procedures as directed.
• Ensure departmental and dispensary compliance to state and local laws, including inventory, packaging, and labeling standards.
• Have complete knowledge of the seed-to-sale software and adhere to individual purchase limit.
• Maintain overall appearance, organization and cleanliness of the dispensary and your assigned work area.
• Maintain compliant and accurate inventory counts.
• Be an ambassador for the company while at work and contribute to a positive, collaborative team culture.
• Perform regular staff performance evaluations, providing feedback and creating growth opportunities for the team.
• Analyze operational workflows to ensure maximum efficiency and identify areas for improvement.
• Ensure that all dispensary security procedures are strictly followed, including surveillance, alarm systems, and cash handling.
• Support marketing initiatives such as promotions, events, and customer loyalty programs to drive business growth.
• Participate in or oversee regular compliance audits to ensure adherence to state and federal regulations.
• Maintain relationships with the local community and represent the dispensary in industry events and activities.
• Perform other duties as assigned.

Benefits

• Health, dental, vision, short-term disability, and life insurance, with individual employee premiums covered by the company at 100%.
• 401k with matching.
• 15 days of paid time off.
• 9 paid holidays and an additional 3 floating holidays.
• Paid parental leave.
• Generous employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED