HMBL, General Manager

Rejuvenation•Calgary, AB

22d•Hybrid

About The Position

HMBL, part of Rejuvenation Medical Group, is seeking a General Manager to lead day-to-day operations and execute business strategy. Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices, with a history dating back to 1984. They specialize in skin health, dermatologic concerns, and cosmetic and aesthetic services. The company offers career advancement, ongoing training, and educational support, promoting internal growth. HMBL aims to expand its distribution through clinics, retail, and direct-to-consumer channels.

Requirements

Bachelor's degree in Business Administration, Marketing, Commerce, Operations Management, or a related field.
Minimum 3 - 5 years of progressive leadership experience in consumer packaged goods (CPG), skincare, beauty, retail, e-commerce, operations, or a related industry.
Demonstrated experience growing a consumer brand or business.
Strong knowledge of business operations, sales, marketing, business development, and commercial strategy.
Experience with inventory management, forecasting, supply chain, and logistics.
Strong financial acumen with experience managing budgets, pricing strategies, forecasts, and business performance metrics.
Excellent communication, presentation, negotiation, and stakeholder management skills.
Demonstrated ability to independently lead projects from planning through execution.
Highly organized with exceptional time management and problem-solving skills.
Ability to work independently in a fast-paced, entrepreneurial environment.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).

Nice To Haves

MBA is considered an asset.
Experience working with retailers, distributors, brokers, or national retail partners is considered an asset.
Experience with CRM, project management, inventory management, e-commerce, or business software platforms (e.g., Shopify, HubSpot, Monday.com, Asana, ClickUp, or similar) is considered an asset.
Willingness to travel occasionally within Canada.

Responsibilities

Lead the day-to-day operations and execution of HMBL's business strategy.
Develop and execute strategic growth initiatives to expand HMBL's distribution through clinics, retail, and direct-to-consumer channels.
Manage the annual operating budget and allocate resources to achieve business objectives.
Monitor business performance, including revenue, profitability, gross margin, and key performance indicators.
Develop annual business plans and provide regular operational and financial reporting to the founders.
Build and maintain relationships with retailers, distributors, healthcare organizations, physician groups, and strategic partners.
Identify and pursue new business development opportunities through networking, outreach, and strategic partnerships.
Prepare and deliver professional sales presentations, business proposals, and educational materials.
Coordinate product inventory, forecasting, fulfillment, and logistics across distribution channels.
Serve as the primary operational contact for Rejuvenation clinic leadership and other key stakeholders.
Monitor product sales performance and identify opportunities to improve growth and market penetration.
Develop and oversee marketing initiatives, including digital marketing, social media, email campaigns, in-clinic marketing, and promotional activities.
Coordinate external vendors, agencies, designers, photographers, and other business partners.
Collaborate with founders and product development partners on product launches and commercialization strategies.
Develop pricing, promotional, wholesale, retail, and direct-to-consumer strategies.
Establish and continuously improve operational processes, systems, and standard operating procedures (SOPs).
Identify operational risks and implement solutions to improve efficiency and scalability.
Monitor market trends, competitor activity, and consumer insights to support business strategy.
Represent HMBL at industry conferences, trade shows, networking events, and business meetings.
Recruit, coach, and lead future team members as the organization grows.
Lead projects from concept through implementation while ensuring timelines, budgets, and business objectives are achieved.
Perform other duties as assigned in support of business operations and organizational growth.