Tropical Smoothie - General Manager - Whitestown, IN
About The Position
Tropical Smoothie Café is looking for a megastar General Manager to join their vibrant organization. As the brand ambassador, the Café General Manager is responsible for developing the crew that serves customers with unparalleled hospitality while aligning with our culture and values of the brand. This role involves inspiring a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun in a lively and fun environment. The ideal candidate embraces the belief that when you eat better, you feel better, and possesses a fun and outgoing personality to welcome new and existing customers.
Requirements
- High school degree or equivalent
- 2+ years QSR experience preferred
- Experience in hiring, training, and developing team members.
- Must have reliable transportation
- Excellent menu and product knowledge
- Experience in growing sales and providing excellent customer service
- Demonstrated ability to drive operational excellence in both front and back of house.
- Basic computer skills including, Microsoft Word, Excel, and Outlook.
- Proven track record of managing cost of goods and labor.
- Effective verbal and written communication skills.
- Desire to improve self and skill sets
- Ability to meet schedule requirements and is a reliable performer.
- Ability to work full-time up to a 50-hour work week with open availability.
Responsibilities
- Monitors sales growth and cost control of the café against the budgeted expectation and historical performance to ensure that profit goals are met.
- Maintains and exceeds customer expectations to build brand loyalty.
- Presents a consistent and professional image of the café and crew by maintaining all sanitation and appearance standards.
- Communicates and stays updated on all marketing and promotional materials.
- Executes marketing, sales programs, and following appropriate guidelines.
- Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.
- Interacts with Crew Members and customers using "Tropitude" (what makes Tropical Smoothie Café fun and different).
- Prepares ingredients for our food and smoothies.
- Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes standards.
- Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the café.
- Performs any additional tasks necessary to run the café.
Benefits
- Bonuses Quarterly based on metrics, profitability, and operational expenses
- Medical |Dental | Vision insurance after 60 Days
- Paid Training
- Paid Time off
- Work-life balance with flexible hours
- Healthy Environment with no grease or fryers, just natural clean ingredients.
- Employee Discounts
- Growth Opportunities!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
