General Manager(09389) - 33444 Havlik Road

Domino's Franchise•Scappoose, OR

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew and ensures that all policies, procedures, and operating standards are followed. The role requires strong judgment, basic math, multitasking, customer service, and the ability to direct team activities and meet quality standards. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery-related duties may include driving within a designated area and bringing orders to customers. Work involves standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and occasional stair or ladder climbing. Team members may handle deliveries weighing up to 50 pounds and work around hot equipment, sharp edges, moving parts, temperature changes, food odors, cornmeal dust, cramped spaces, and variable weather. Delivery work involves navigating homes and other sites, potentially including multiple flights of stairs.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers, including by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to meet physical requirements including prolonged standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during the shift.
Manage staffing and paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service and manage customer relations.
Maintain attendance and punctuality expectations.
Ensure transportation to and from work.
Maintain store cleanliness.
Participate in marketing and support profitability.
Set an example for the crew and ensure policies and procedures are followed.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as required.