General Manager

Jersey Mike's • Magnolia, TX

11d • Onsite

About The Position

The General Manager is responsible for the overall performance of the restaurant, including operations, financial results, team leadership, and guest experience. This role leads daily operations while ensuring consistent execution of company standards and driving business performance.

Requirements

• Proven restaurant management experience
• Strong leadership, communication, and organizational skills
• Financial acumen and ability to manage costs and budgets
• Ability to perform in a fast-paced, high-volume environment
• Strong problem-solving and decision-making skills
• Reliable, accountable, and results-driven
• Flexible availability, including nights, weekends, and holidays
• Work a minimum of 45 hours per week, based on business needs and operational demands
• Work the busiest days of the week based on projected sales and operational needs
• Ensure team schedules are prepared and communicated in a timely manner
• Maintain proper staffing levels to support business demands

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management
• Oversee daily operations, including staffing, scheduling, product quality, and service execution
• Actively support front-of-house and back-of-house operations as needed, including food preparation
• Ensure an outstanding guest experience and resolve guest concerns promptly and professionally
• Manage financial performance, including sales, labor, and food cost control
• Analyze operational and financial data to support decision-making and improve performance
• Perform or oversee opening and closing procedures, including cash handling and reporting
• Ensure compliance with company policies and all applicable federal, state, and local laws
• Maintain high standards of food safety, sanitation, and cleanliness
• Oversee inventory management, ordering, and cost control
• Maintain an active leadership presence and foster a positive, accountable, and high-performing team culture

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid time off, including vacation and holidays (in accordance with company policy and applicable law)
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Professional Development Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed