General Manager

Ladybird Taco • Charlotte, NC

2d • Onsite

About The Position

Ladybird Taco is a Texas inspired taco shop serving breakfast and lunch tacos on house-made tortillas from quality ingredients. We are on a mission to positively impact our communities through life-giving hospitality - we genuinely believe that lives are changed through care, humility, and excellence for our team and the communities we serve. If you love running a balanced business, growing a team and creating an excellent guest experience, come work at Ladybird Taco. We’re looking for enthusiastic and ambitious individuals to lead our shops. Every day in our shops, we make real food from scratch — you’ll oversee a full-service BOH operation, with a quick-service FOH model. The GM/Team Lead is the anchor of the store — you’re an enthusiastic leader, a quick thinker, a problem-solver, a skilled communicator, and a motivator. You’ll be accountable for executing day to day in a way that aligns with our core values and within the budget for your store with particular emphasis on food + labor + supplies. We're a Fast Craft Restaurant offering tacos and coffee while practicing Courageous Hospitality in the pursuit of Life Giving Community.

Requirements

• Ladybird Taco DNA for how we act: Caring, Humble, Hungry.
• 5+ years’ experience in restaurant management.
• Managed and developed 25+ team members per shift.
• Experience in managing P&L and COGS, executing within a budget, decision making, process improvement (lean, six sigma, EOS), labor management/scheduling, training & team development, and food quality assurance.
• Manager’s Food Safety Certification required (ServSafe Manager’s Certification).
• Ability to coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities.
• Must possess good communication skills for dealing with diverse staff.

Nice To Haves

• Experience in fast casual restaurant chains (preferred).

Responsibilities

• Oversee a full-service BOH operation, with a quick-service FOH model.
• Execute day to day operations in alignment with core values and within budget.
• Manage food, labor, and supplies costs.
• Ensure safe food handling at a large scale.
• Coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities.
• Manage and develop 25+ team members per shift.
• Manage P&L and COGS.
• Execute within a budget.
• Process improvement (lean, six sigma, EOS).
• Labor management/scheduling.
• Training & team development.
• Food quality assurance.

Benefits

• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Competitive salary
• A collaborative family of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Flexible scheduling, because we respect the need for work/life harmony
• Competitive pay + bonus plan granted based on sales, labor + food costs
• Retention/Tenor bonuses ($10K at 3 years, and $15K at 5 years)
• ICHRA health coverage
• Free Ladybird swag
• Complimentary Ladybird

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed