General Manager

JCPenneyBrandon, FL
$75,600 - $108,000Onsite

About The Position

General Manager Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

Requirements

  • Minimum of 5 years retail leadership experience
  • bachelor’s degree or equivalent work experience

Nice To Haves

  • Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.
  • Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
  • Produces Results - Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
  • Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.

Responsibilities

  • Models, coaches, and holds team accountable for outstanding customer service.
  • Engage with both associates and customers to enhance interactions.
  • Conduct store walkthroughs for pricing/signing accuracy.
  • Analyze sales and expense data to identify opportunities.
  • Communicate business objectives and performance to the team.
  • Strategically drive sales through store walkthroughs and leadership interactions.
  • Improve store consistency around key performance metrics.
  • Participate in peer group discussions to address business trends.
  • Provide in-the-moment coaching for associates.
  • Maintain performance notes and take action on performance gaps.
  • Enhance each leader's execution abilities and team development.
  • Utilize recognition and rewards to reinforce positive behaviors.
  • Motivate associates/teams to align with the company's strategy.
  • Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
  • Analyze sales and expenses to drive performance and improvements.
  • Support shrink and safety initiatives.
  • Consistently meet established performance standards, including sales, service, profit, productivity, and attendance.

Benefits

  • Eligible for bonus under the Management Incentive Plan.
  • competitive benefits package including medical/dental/vision
  • term life insurance
  • paid vacation/holidays
  • 401(k) with Company match
  • associate discount on JCPenney merchandise
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