General Manager (Jamba Fountains - Maple Grove, MN)

FRESH DINING CONCEPTS LLC•Maple Grove, MN

1d•Onsite

About The Position

General Managers at Fresh Dining Concepts are responsible for the overall operation, financial performance, people leadership, and execution of brand standards for assigned locations. Managers may lead teams of 10–40 team members, depending on concept and location. Store Managers are expected to model and uphold our core leadership characteristics: Integrity & Trust, Ethics & Values, Customer Focus, and Action Orientation.

Requirements

High School Diploma or GED required
Minimum 2 years of successful management experience
Experience coaching and developing teams in a retail, restaurant, or hospitality environment
Ability to work flexible schedules, including nights, weekends, and holidays
Experience supervising hourly, supervisory, and management staff
Strong interpersonal, leadership, and financial management skills
Proven analytical, problem‑solving, organization, and planning abilities
Sound judgment, professionalism, optimism, and initiative
Proficiency with computers and common software applications (Microsoft Office, email, etc.)
Ability to communicate effectively in English (verbal and written)
Must be 18 years of age or older
Prolonged standing, walking, bending, squatting, and repetitive hand/arm motions
Ability to lift 50+ pounds
Ability to work in a fast‑paced, high‑volume environment
Occasional extended hours, in compliance with state and federal laws
Ability to effectively communicate safety and operational information in English
Ability to evaluate products by taste, color, and smell
Reliable transportation
ServSafe Certification required (must obtain within 30 days if not current)
Food Handler Permit as required by local regulations
Compliance with all local health department requirements

Nice To Haves

BA/BS in Business or related field preferred
Direct P&L responsibility experience preferred
Background or interest in nutrition and wellness a plus (especially for Jamba)

Responsibilities

Recruit, interview, hire, and retain team members who meet brand and company standards
Ensure appropriate staffing levels to support business fluctuations and peak periods
Train team members on product knowledge, service standards, policies, procedures, and sales techniques
Conduct ongoing individual and group training
Coach, counsel, and discipline team members as needed
Build and maintain internal talent pipelines to support growth
Analyze store performance and business practices to identify improvement opportunities
Ensure accurate scheduling and timekeeping; audit labor records for compliance
Communicate job expectations, performance goals, and brand standards
Effectively marshal people, resources, and timelines to meet operational requirements
Plan, monitor, and evaluate team performance
Complete performance reviews and recommend promotions and merit increases
Promptly and objectively resolve team member issues and conflicts
Address underperformance consistently and appropriately
Foster a positive, high‑performing store culture rooted in Fun, Integrity, Belief, Excellence, and Results (F.I.B.E.R.)
Conduct monthly one‑on‑one meetings and quarterly team meetings
Lead by example to inspire pride in the brand and the business
Build strong community relationships through local marketing and sponsorships
Drive store culture, operational standards, and financial excellence
Maintain a positive ownership mindset and full accountability
Ensure consistent delivery of brand service promises, including B.O.O.S.T. principles where applicable
Empower, motivate, and collaborate with team members and business partners
Translate strategy into action through strong execution
Demonstrate pride in brand leadership and support company initiatives
Communicate clearly and effectively one‑on‑one and in groups
Create an inclusive environment where team members feel valued
Prepare clear, professional written communications
Focus on guest satisfaction, quality, safety, and operational efficiency
Continuously develop skills aligned with company goals
Adapt effectively to evolving business needs
Lead change efforts through clear communication and action
Adjust leadership style to support teams through change