General Manager

Seva Hospitality•West Chester Township, OH

4d•$50,000 - $70,000•Onsite

About The Position

At Seva Hospitality, we design and manage properties built on humble family values and a genuine love for hospitality. Every detail is intentional, every property is unique, and every guest — and team member — is treated like family. We are seeking a General Manager to lead one of our properties, Holiday Inn Cincinnati - Liberty Way. As GM, you are the heart of the operation — responsible for building a thriving team culture, delivering exceptional guest experiences, and driving financial performance. You’ll have the autonomy to shape your property’s identity while operating within Seva Hospitality’s values of family, intentionality, and care. If you’re a hospitality leader who takes ownership and inspires others, we want to meet you.

Requirements

3–5 years of experience as a General Manager or Assistant General Manager in a branded or independent hotel environment
Proven track record of managing P&L, driving revenue growth, and maintaining strong guest satisfaction scores
Strong leadership and team development skills; experience managing departments across a full-service or select-service hotel
Proficiency with hotel property management systems (PMS); franchise brand experience (IHG, Hilton, Marriott, or similar) preferred
Flexible, hands-on leadership style with the ability to work across shifts as needed and maintain on-call availability
Excellent communication, organizational, and decision-making skills

Responsibilities

Lead all aspects of hotel operations, including front desk, housekeeping, food & beverage (where applicable), maintenance, and sales
Own the property’s full P&L, managing revenue, expenses, labor costs, and capital expenditures in alignment with company targets
Recruit, hire, onboard, and develop a high-performing team; foster a culture of accountability, growth, and genuine hospitality
Drive revenue performance through effective pricing strategy, occupancy management, and local market awareness
Ensure full brand compliance and successfully lead the property through quality assurance audits and brand inspections
Build and maintain positive relationships with guests, local community partners, and key vendors
Analyze daily, weekly, and monthly performance reports to identify opportunities and address gaps proactively
Champion safety, cleanliness, and compliance with all local, state, and brand-mandated standards