General Manager

Steinway Inc•Chicago, IL

17d•$100,000 - $150,000•Onsite

About The Position

Steinway & Sons is seeking an experienced piano salesperson with a passion for luxury and the arts to serve as the General Manager for their company-owned showrooms in Lincoln Park and Hinsdale in the Chicago market. The ideal candidate has a proven track record in proactive sales, business development, lead generation, and sales prospecting. An outgoing and engaging personality is essential for building client relationships. While playing the piano is not required, musical and tonal understanding is highly preferred as clients often seek guidance during instrument selections. A significant part of this role involves outreach and business development beyond showroom sales.

Requirements

Bachelor’s degree and experience in piano sales required.
Min. 3 years' experience within luxury sales in a commission-based environment a must.
Management experience preferred.
Outstanding business development and sales management skills
Superior communication, planning, and organizational skills
Basic knowledge of MS Word, Outlook and Excel
Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business

Nice To Haves

Ability to play piano is highly preferred.

Responsibilities

Achieve personal sales goals and support regional stores in achieving goals
Develop sales strategy and forecasts for customer/client base
Develop and cultivate customer leads and relationships
Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
Use the CRM system to manage and follow up with leads
Support all in-store and regional promotional events (generating and cultivating sales)
Resolve customer issues in a timely manner