General Manager

Wendy's•Spring Hill, TN

25d•Onsite

About The Position

As the General Manager, you'll enjoy plenty of work-related perks, such as company medical benefits, advancement opportunities, paid time off, provided uniforms, meal discounts, and more. The perfect General Manager is a confident decision-maker who has experience in guest and customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in written form and verbally. The General Manager will help to support the company by maintaining an outstanding work environment by providing leadership, direction, training, and development for Assistant Managers and team members alike.

Requirements

Experience in guest and customer service
Experience in employee management
Experience in business and financial management
Experience in people motivation
Excellent communicator (written and verbal)

Responsibilities

Train, monitor, and reinforce food safety procedures
Work with the leadership team to meet sales goals
Manage food and labor costs
Execute company policies and procedures
Monitor food inventory levels and order product when necessary
Manage and maintain safe working conditions
Manage crew member employees in a manner that maximizes crew retention
Interview and hire team members
Provide proper training for team members
Anticipate and identify problems and initiate appropriate corrective action
Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
Ensure continual improvement of Quality, Service, and Cleanliness
Maximize store sales goals versus budget, including participation in marketing programs