General Manager

IHOP 1438 Lewisville•Lewisville, TX

1d•Onsite

About The Position

We offer a competitive wage of up to $56,000/year that reflects your skills and experience in the restaurant industry. Full-time employees get health insurance! This position is full-time, but the schedule will vary depending on the needs of the restaurant. In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems. Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization.

Requirements

2+ years of relevant experience
Valid driver's license
High school diploma or equivalent
Ability to speak and read English
Basic math skills

Responsibilities

Executing annual financial, local restaurant marketing, guest service, and human resource objectives.
Managing the restaurant floor and ensuring regular contact with guests.
Maintaining guest complaints within acceptable limits and handling concerns professionally and timely.
Ensuring compliance with federal, state, and local regulations.
Recruitment, training, and retention of employees.
Conducting ongoing coaching and documenting performance problems.
Administering the restaurant hourly compensation plan.
Ensuring food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times.
Maintaining adequate levels of supplies (food, paper, kitchen, safety, janitorial, uniform, linen, miscellaneous).
Ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items.
Overseeing the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP.
Ensuring sanitation practices and security measures.
Implementing national and local marketing promotions.
Completing all required reports and paperwork.