General Manager

PLANET FITNESS • Portland, OR

16d • Onsite

About The Position

Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +50 Planet Fitness clubs in Florida, Georgia, Oregon, South Carolina, Puerto Rico, and Canada. At EMF we look to live out our mission statement: To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance peoples lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®.

Requirements

• 2 years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.
• Comfortable working a flexible rotating schedule.
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
• A High School Diploma or Equivalent required.
• A Bachelor's Degree or four years supervisor or manager experience preferred.
• Ability to travel to other clubs as needed.
• Current CPR Certification required or willingness to get certified upon hire.
• Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel.
• Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Nice To Haves

• Must be comfortable wearing a number of hats and getting your hands dirty.
• A growing organization where everyone is helping to build the organization.
• Get used to multi-tasking.

Responsibilities

• Oversee club operations to ensure an exceptional "Judgement Free" member experience and a financially successful club.
• Lead a team of employees in a positive, motivating manner.
• Be involved in all front desk related activities, including answering phones, checking members in, new member sign-ups, giving tours, and facilitating member requests, issues, and questions.
• Recruit, hire, train, and develop a high-performing staff consisting of Assistant General Managers, Front Desk Associates, and Fitness Trainers.
• Create and maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.
• Schedule staff and ensure all shifts are covered.
• Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals.
• Administer and process bi-weekly employee timesheets.
• Resolve employee issues or concerns and manage corrective action/termination activities.
• Manage cash drawer and deposit procedures.
• Oversee cleanliness and maintenance of the facility, including taking responsibility for the largest section of cleaning daily.
• Maintain correct cleaning and daily round logs.
• Manage the club's Computerized Maintenance Management System (CMMS) platform.
• Ensure the safety of employees, members, and club property.
• Determine and communicate equipment repair needs in a timely manner.

Benefits

• A competitive Medical, Dental, and Vision Insurance Program is available to all our Employees.
• 401(K) and Roth Retirement Savings Plan with competitive company match.
• Enjoy a Black Card membership on us!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED