General Manager

BallenIsles Country Club • Punta Gorda, FL

28d • $200,000 - $225,000 • Onsite

About The Position

The General Manager (GM) is a Troon associate and the senior executive leader responsible for the professional management, operational performance, and financial health of the community and club operations. The GM protects property values, supports resident experience, ensures compliance, and leads the management team. The GM executes within adopted budgets and board policy while retaining authority over daily operations, personnel, and service delivery.

Requirements

• Florida CAM License.
• Senior leadership experience in community or club operations.
• Strong financial and organizational capability.
• Experience leading multi-department teams.

Nice To Haves

• Large-scale or multi-entity environments.

Responsibilities

• Lead all managers, associates, and contract partners.
• Establish culture, expectations, and accountability.
• Maintain strong visibility within the community.
• Deliver consistent, professional operations.
• Serve as primary liaison to the boards.
• Prepare agendas, reports, and recommendations.
• Provide professional guidance for decision-making.
• Maintain proper distinction between governance and operations.
• Prepare and manage HOA and golf budgets.
• Monitor financial performance.
• Provide variance explanations and forecasting.
• Ensure proper controls, audits, and reserve practices.
• Oversee vendor and contract compliance.
• Ensure clubhouse, dining, lifestyle, fitness, and common areas operate safely and efficiently.
• Implement service standards.
• Oversee preventive maintenance and vendor performance.
• Provide executive leadership to golf department heads.
• Ensure service, staffing, and financial performance.
• Present reports to the Golf Board.
• Coordinate shared services when appropriate.
• Provide executive direction to F&B leadership.
• Ensure offerings align with financial objectives and community expectations.
• Delegate daily execution to department leaders.
• Maintain transparent communication.
• Ensure follow-up.
• Build trust and accessibility.
• Partner with boards on long-term planning.
• Oversee projects with attention to cost, timeline, and resident impact.
• Recruit, develop, and retain strong leaders.
• Ensure HR compliance.
• Build succession strength.

Benefits

• Health Insurance with a generous employer contribution
• Vacation
• 401k and employer contribution
• Paid holidays
• Life Insurance
• Short Term Disability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed