General Manager

BallenIsles Country Club • Fort Myers, FL

5d • Onsite

About The Position

Webbs Reserve at Babcock Ranch in Punta Gorda Florida, is pleased to announce an excellent career opportunity for a General Manager! We are seeking a driven individual who is eager to lead, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. Nestled in beautiful Southwest Florida, Webbs Reserve is located in Babcock Ranch, a master plan community: America’s first solar-powered town. The property features meticulously maintained grounds, a championship-caliber 18 holes of golf, Pro Shop, Court Sports, The Overlook – a two-story outdoor dining venue, plus a Clubhouse which includes a Wellness Center, Spa, Whiskey Lounge, and Formal Dining under construction; a vibrant atmosphere that reflects pride, professionalism, and hospitality. The community is under development and includes single-family homes, coach homes, and condominiums. The General Manager (GM) is responsible for the overall leadership, operational execution, and financial performance of Webb's Reserve. This role provides direct oversight of golf operations, court sports, lifestyle, wellness, food and beverage, facilities, maintenance, and administrative functions while ensuring an exceptional experience for members, guests, and the public. The GM serves as the senior on-site leader and primary liaison between Troon, ownership/board leadership, members, and the surrounding community. The ideal candidate is a hands-on, visible leader who balances strong hospitality instincts with financial discipline, team development, and operational accountability. Directs and oversees all aspects of the community operations including all amenities and HOA. Has the ultimate responsibility for maximum guest satisfaction and financial performance.

Requirements

• Must have 3-5 years of related experience in golf operations/club management/food and beverage operations.
• Must have supervisory, coaching, and staff development experience.
• Must demonstrate the ability to run a professional, efficient, and high-quality service-oriented operation.
• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
• Must possess exceptional written and verbal communication skills.
• Must be extremely organized, efficient, and detail oriented.
• Must have exceptional customer service skills.
• Must be highly motivated, goal-driven, and self-starter.
• Highly polished interpersonal skills, with the ability to connect with people easily and quickly.
• Must have the skill to exercise good independent judgment in assessing situations and making decisions.
• Ability to establish and maintain effective working relationships.

Nice To Haves

• A four-year college degree is preferred.
• PGA Member preferred.

Responsibilities

• Develops, maintains, and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing plan.
• Hires, develops, and supervises all key management employees of the property.
• Consistently assures that the property is operated in accordance with all applicable local, state, and federal laws.
• Oversees the care and maintenance of the property’s physical assets, facilities, and landscaping.
• Ensures the highest standards for food and beverage, golf, court sports, recreation activities, and other property services.
• Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary.
• Works with department heads to schedule, supervise, and direct the work of all property employees.
• Participates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local community.
• Perform other duties as assigned by supervisor or manager.

Benefits

• Medical, Dental, and Vision coverage
• 401(k) with employer match (19 years of age and older)
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Eligibility for Bonuses (potential for up to 10% of salary base)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree