General Manager
Gold's Gym of the Carolinas and Florida•Cornelius, NC
•$48,000 - $60,000•Onsite
About The Position
The General Manager is responsible for overseeing the operations of the gym, including sales, staff management, customer service, and facility maintenance. This role requires a strong understanding of business metrics, leadership skills, and a commitment to providing excellent customer service. The General Manager will also be responsible for planning and promoting special events and ensuring the facility is clean and operationally sound.
Requirements
- High School diploma with five years professional experience
- Be promotionally-oriented and have the ability to direct sales through company required outreach programs
- Strong customer service orientation with proven results
- Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance
- Excellent verbal and written communication skills
- Entrepreneurial spirit with open, participative leadership style and drive for excellence
- Strong work ethic, integrity, and professional demeanor
- Current CPR Certification
Nice To Haves
- College degree preferred
- Fitness industry experience preferred but not required
- Associate or Bachelor's degree in business or related field with two years of management experience preferred
Responsibilities
- Properly manage and maintain gym operational budget
- Responsible for overseeing the sales process and systems
- Manage, monitor, and evaluate the performance of all gym-related managers
- Monitor the hiring, training and scheduling of all gym level staff
- Train and mentor subordinates
- Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager
- Responsible for managing disciplinary actions involving all gym level employees
- Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff
- Provide effective decision making regarding customer service issues
- Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed
- Responsible for ensuring that the facility is clean and operationally sound
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Free Education and Credits towards CECs
- Discounts on Certifications
- Commission & Bonus Structure
- Free Gold's Gym Membership to our locations
- 20% Employee Discount on clothing and products
- Medical Benefits
- 401k
- 7 Paid Holidays + Vacation Pay
- Growth Opportunities Across Our Expanding Gold's Gym Network
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
