Regal Cinemas Rockville - General Manager

Regal•Rockville, MD

7h•$68,000 - $85,000•Onsite

About The Position

The General Manager is responsible for upholding and administering all Regal policies, ensuring cash management procedures are followed, and controlling concession inventory. This role involves hiring, training, supervising, and potentially terminating employees. The General Manager must ensure all applicable paperwork is administered correctly and that required alcohol certifications are current where applicable. They will supervise all staff, including projection and audio-visual equipment, and possess a working knowledge of all systems within the facility, including booth and projection technology, maintenance, programming, and TMS operation. Cost control, including direct operating expenses, purchasing, ordering supplies, and inventory management, is crucial. The role also includes supervising theatre maintenance, monitoring janitorial staff, and managing risk, including team member and guest safety, loss prevention, and accident reporting. Responsibilities extend to guest relations, marketing and promotions, scheduling movie show times, and reconciling all receipts. The General Manager is also required to read and understand training materials on topics such as anti-harassment and discrimination.

Requirements

Two years of post-secondary education in Business and/or two years management or supervisory experience.
Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
If the theatre sells alcohol and assigned duties include selling/serving alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
Must complete any legally required state or local training and obtain the required certificate for alcohol sales/service.
Must complete the Regal Responsible Beverage Server training on Regal Academy.
Good public speaking skills.
Effective communication in both oral and written form with employees, vendors, corporate staff, etc.
Ability to listen effectively, respond clearly and directly, and explain information to others.
Ability to perform calculations with speed and accuracy and identify and correct errors.
Ability to identify problems, gather relevant data, and note possible causes of problems.
Ability to evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and implement solutions.
Ability to take action beyond what is necessarily called for and perform tasks with minimal supervision.
Ability to perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing, and spreadsheets.
Ability to operate copiers and other office equipment.
Ability to devise and access different filing systems and maintain attention to detail.
Ability to use tools and equipment with dexterity and perform mechanical tasks as necessary.
Ability to interface effectively with customers, the public, and co-workers.
Ability to exhibit sensitivity to the feelings of others.
Ability to establish goals, budget time, and set priorities to achieve desired objectives.
Ability to continually set a standard for others to follow and install leadership traits in subordinate Management.
Directly supervises an unspecified number of employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, training, and coaching of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Frequently required to stand for long periods of time; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Regularly required to lift up to 60 lbs.
Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Responsibilities

Upholding and administering all Regal policies and directives.
Ensuring all cash management policies and procedures are adhered to.
Controlling concession inventory shortages and spoilage levels.
Hiring, training, developing, supervising, counseling, scheduling, and terminating employees.
Administering all applicable paperwork and upholding company policies related to Human Resources.
Ensuring required alcohol certification and training are current where applicable.
Supervising all staff positions, including projection and audio-visual equipment, hardware and software, film handling, and maintenance.
Maintaining a working knowledge of all facility systems in Booth and Projection technology, including maintenance, programming, TMS operation, and projection skills.
Controlling costs, including direct operating expenses, purchasing, ordering stock and supplies, and managing inventory and auditing processes.
Supervising theatre maintenance (building and grounds), performing minor repairs, and obtaining qualified personnel for larger maintenance concerns.
Monitoring janitorial staff to ensure the facility is cleaned to Regal standards daily.
Monitoring risk management, including team member and guest safety, loss prevention, emergency situations, and accident handling, reporting, and investigation.
Managing guest relations, marketing and promotions of feature film engagements, scheduling movie show times, and timely delivery of show times.
Counting, depositing, and reconciling all receipts, including cash, credit cards, coupons, gift cards, checks, discount tickets, and any other applicable payment or accountability.
Reading and understanding training materials on subjects such as anti-harassment and discrimination.