General Manager - Sanibel Cottages

Hilton Grand Vacations•Sanibel, FL

30d•Onsite

About The Position

We are seeking a hands-on General Manager to lead a beautiful 28-key beachfront resort on Sanibel Island. At Sanibel Cottages Resort, every day feels like a getaway. Nestled along the island's tranquil shoreline, this charming resort blends Victorian elegance, lush tropical gardens, stunning sunset views, and easy access to world-famous shelling beaches. This is a unique opportunity for a hospitality leader who enjoys building relationships, leading a close-knit team, and making a direct impact on the owner and guest experience.

Requirements

Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort.
Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status.
Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion.
Must possess excellent written and verbal communication skills.
5 years of management experience in a comparable property.
Monday–Friday availability with occasional weekend support as needed.

Nice To Haves

Project management experience is preferred.
CAM license preferred (or ability to obtain within 6 months)

Responsibilities

Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions.
Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity.
Collaborates and builds partnerships and works collaboratively with others to meet shared objectives.
Coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied.
Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, and recreational functions through indirect supervision.
Communicates continuously with the Homeowners Association(s) Board of Directors.
Develops and maintains cost and labor controls to ensure operation within budget.
Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team.
Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property.
Commitment and dedication to our people-first culture.
Ensure guest/owner safety and security; maintain crisis management plan.
Assures compliance with labor laws and respects areas of responsibility.
Works closely with developer, homeowners’ association, project management and leadership.
Other duties as assigned.

Benefits

Comprehensive health care options starting day 1
Travel Discounts Program with hotel rates worldwide
Employee Assistance Program
Numerous learning and advancement opportunities
Flexible PTO plan for managers and above
Company culture that values work-life balance and family-friend
Comprehensive 401(k) program with company match contributions
Exclusive employee stock purchase program
A range of exclusive perks is available to enhance your overall employee experience and well-being.
Commuter support provided, including tolls and fuel assistance