General Manager

MarriottMontreal, QC
Onsite

About The Position

As the leader of the Renaissance Montréal hotel, you embody the vision and ambition of the property. You oversee the overall management of the hotel, placing revenue growth, the brand’s lifestyle positioning, and excellence in guest experience at the heart of your priorities. A true entrepreneur, you skillfully lead commercial, marketing, and operational strategies to maximize profitability and enhance the hotel’s reputation. Through your leadership, you orchestrate operations with rigor and creativity while inspiring and mobilizing your teams to deliver a distinctive experience.

Requirements

  • Proven experience in the hospitality industry, ideally within recognized hotel chains
  • Minimum of 3 to 5 years of experience in a leadership role
  • Motivational and inspiring leader with a strong results-oriented mindset
  • Excellent communication skills
  • Bilingual in French and English, both spoken and written
  • University degree in Administration or Hotel Management
  • Strong proficiency in hotel systems and operational tools

Responsibilities

  • Ensuring operational excellence across all departments
  • Maintaining a strong presence on the floor and conducting regular hotel inspections
  • Monitoring quality trends and implementing concrete improvement actions
  • Upholding Marriott and Urgo Hotels Canada standards
  • Overseeing audits, including food audits
  • Optimizing staff scheduling while balancing financial objectives and guest experience
  • Developing and ensuring the execution of sales strategies
  • Leading daily revenue management strategies
  • Engaging teams around sales objectives and opportunities
  • Planning and managing operating and capital budgets
  • Clearly communicating financial objectives to teams
  • Ensuring sound cash-flow management
  • Recruiting, developing, and inspiring talent
  • Supporting managers in their professional growth
  • Implementing effective communication practices
  • Fostering a culture of collaboration, engagement, and service excellence
  • Managing agreements and relationships with partners
  • Contributing to the hotel’s visibility and reputation within the community

Benefits

  • full benefits package
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