General Manager

A Hiring Group•Cincinnati, OH

20d•Onsite

About The Position

We are seeking a high-performance General Manager to lead and scale a semi-truck Repair Shop located in Ohio. The Repair Shop currently generates $3.5M/year with 20% net profit, serving both the company’s internal trucking fleet and external customers. The GM will own the entire P&L, drive operational excellence, expand capacity, implement systems, elevate staff performance, and grow the business to $7–10M+ while improving profitability. This is a leadership role for a candidate who has previously scaled a diesel/semi-truck repair shop, understands heavy-duty operations, and can build systems that run without owner dependency.

Requirements

5–10+ years of leadership in a diesel, semi-truck, or heavy-duty repair shop
Past experience scaling a repair shop from $2–5M → $6–10M+
Proven P&L responsibility for $3M+ operation
Strong understanding of diesel mechanics, heavy-duty parts, and shop workflow
Experience implementing shop management software (Fullbay, Mitchell, Tekmetric, etc.)
Strong financial and analytical skills
High competency in process building
Excellent leadership and team management
Negotiation skills with parts suppliers
Ability to enforce discipline and performance standards
Strong problem-solving and decision-making abilities
Fluent Russian and English
Thinks like an owner
Hands-on, operational mindset
Fast, decisive, disciplined
High integrity and accountability
Can work under pressure and lead from the front

Responsibilities

Full P&L Leadership: Own financial results: revenue, gross margin, labor costs, parts costs, and net profit. Prepare weekly/monthly performance reports. Set pricing strategy and enforce margin discipline. Manage budget, forecasts, and cost controls.
Operations & Process Optimization: Oversee all shop activities, workflow, and scheduling. Ensure efficient use of service bays, mechanics, and equipment. Improve job cycle time (intake → diagnosis → repair → invoicing). Establish SLAs and enforce standards.
Parts & Inventory Management: Optimize sourcing of aftermarket parts. Negotiate with suppliers for pricing and quality. Manage inventory levels to reduce waste and carry cost. Improve parts margin to target levels (25–35%).
Team Leadership & HR: Manage team of 12 employees. Recruit technicians, parts staff, service advisors. Conduct performance reviews and enforce accountability. Implement incentive programs tied to productivity and quality.
Customer Experience & Retention: Maintain high satisfaction and repeat business. Improve communication with fleet customers. Reduce disputes by improving invoicing transparency. Create proactive maintenance packages and fleet contracts.
Business Development & Growth: Build relationships with local trucking companies. Develop fleet maintenance programs. Expand mobile repair and roadside assistance. Prepare shop for a second location (after performance targets).