Food Service Manager
About The Position
Which Wich has a position open for General Manager of the restaurant. The Manager is responsible for the overall operation of the restaurant. The manager is to lead and develop team members to deliver outstanding product quality and customer service in a clean, friendly environment, while building store sales and controlling costs. Responsible for overall appearance and cleanliness of location, developing procedures for cleaning of the dining area, food prep area and serving areas. Inspects supplies, equipment and work areas, keeping all clean and to company expectations. Maximizes sales by following direction given by District Manager of Food Service and implements merchandising/marketing programs, providing information (feedback) and recapping performance of promotional activities. Provides guidance and direction to Food Service Specialists daily. Manages controllable costs including but not limited to food cost, waste, labor, cash, shrink and expenses. Meets or exceeds budgeted goals in these areas to optimize profit for the company. Completes an inventory count within time frame requirements. Create a customer friendly atmosphere. Ensure food in storage meets all state requirements and procedures are followed in preparation and storage. Ensure that employees comply with health and food safety standards. Complies with all food safety behaviors and requirements. Maintains 90 or above grade from Health Department and/or government agencies. Maintain required records for certification, food spoilage, and procedures. Maintains knowledge of all product offerings, promotions and advertising campaigns. Trains personnel on all policies, procedures, duties and expectations. Conduct annual performance reviews for all food service employees in a positive manner, identifying strengths and opportunities. Creates individual goals for the following year. Responsible for staffing, including assistance in recruiting, selection and orientation processes, assists with employee development and training programs. Discusses, communicates and collaborates all managerial candidates with the Director of Convenience and/or District Manager before hiring or promotion offer is presented. Secures and protects all company assets (inventory, property, cash, etc.) by adhering to responsibilities, job description, safety regulations, etc. Counts and records operational funds (register, safe, etc.) daily. Develops, supervises and/or maintains proper sanitation procedures. Approve work schedules and payroll for all food service employees. Conducts a store walk upon arrival and directly before leaving to assess and prioritize duties and objectives for associates. Develop procedures for cleaning of the dining area, food prep area and serving areas. Maintains working relationship with franchise and implements programs as outlined. Attends training sessions as required by franchise. Demonstrates ability to communicate effectively with customers and team members. Identify, communicate and resolve any maintenance issues in the required time frame. Job duties may change with or without notification.
Requirements
- Overall operation of the restaurant
- Lead and develop team members
- Deliver outstanding product quality and customer service
- Maintain a clean, friendly environment
- Build store sales
- Control costs
- Ensure overall appearance and cleanliness of location
- Develop procedures for cleaning of the dining area, food prep area and serving areas
- Inspect supplies, equipment and work areas
- Keep all clean and to company expectations
- Maximize sales
- Implement merchandising/marketing programs
- Provide feedback and recap performance of promotional activities
- Provide guidance and direction to Food Service Specialists
- Manage controllable costs (food cost, waste, labor, cash, shrink, expenses)
- Meet or exceed budgeted goals
- Optimize profit for the company
- Complete inventory count within time frame requirements
- Create a customer friendly atmosphere
- Ensure food in storage meets all state requirements
- Follow procedures in preparation and storage
- Ensure employees comply with health and food safety standards
- Comply with all food safety behaviors and requirements
- Maintain 90 or above grade from Health Department and/or government agencies
- Maintain required records for certification, food spoilage, and procedures
- Maintain knowledge of all product offerings, promotions and advertising campaigns
- Train personnel on all policies, procedures, duties and expectations
- Conduct annual performance reviews for all food service employees
- Identify strengths and opportunities
- Create individual goals for the following year
- Assist in recruiting, selection and orientation processes
- Assist with employee development and training programs
- Discuss, communicate and collaborate all managerial candidates with the Director of Convenience and/or District Manager before hiring or promotion offer is presented
- Secure and protect all company assets (inventory, property, cash, etc.)
- Adhere to responsibilities, job description, safety regulations, etc.
- Count and record operational funds (register, safe, etc.) daily
- Develop, supervise and/or maintain proper sanitation procedures
- Approve work schedules and payroll for all food service employees
- Conduct a store walk upon arrival and directly before leaving to assess and prioritize duties and objectives for associates
- Maintain working relationship with franchise
- Implement programs as outlined by franchise
- Attend training sessions as required by franchise
- Communicate effectively with customers and team members
- Identify, communicate and resolve any maintenance issues in the required time frame
Responsibilities
- Lead and develop team members to deliver outstanding product quality and customer service in a clean, friendly environment, while building store sales and controlling costs.
- Responsible for overall appearance and cleanliness of location, developing procedures for cleaning of the dining area, food prep area and serving areas.
- Inspects supplies, equipment and work areas, keeping all clean and to company expectations.
- Maximizes sales by following direction given by District Manager of Food Service and implements merchandising/marketing programs, providing information (feedback) and recapping performance of promotional activities.
- Provides guidance and direction to Food Service Specialists daily.
- Manages controllable costs including but not limited to food cost, waste, labor, cash, shrink and expenses.
- Meets or exceeds budgeted goals in these areas to optimize profit for the company.
- Completes an inventory count within time frame requirements.
- Create a customer friendly atmosphere.
- Ensure food in storage meets all state requirements and procedures are followed in preparation and storage.
- Ensure that employees comply with health and food safety standards.
- Complies with all food safety behaviors and requirements.
- Maintains 90 or above grade from Health Department and/or government agencies.
- Maintain required records for certification, food spoilage, and procedures.
- Maintains knowledge of all product offerings, promotions and advertising campaigns.
- Trains personnel on all policies, procedures, duties and expectations.
- Conduct annual performance reviews for all food service employees in a positive manner, identifying strengths and opportunities.
- Creates individual goals for the following year.
- Responsible for staffing, including assistance in recruiting, selection and orientation processes, assists with employee development and training programs.
- Discusses, communicates and collaborates all managerial candidates with the Director of Convenience and/or District Manager before hiring or promotion offer is presented.
- Secures and protects all company assets (inventory, property, cash, etc.) by adhering to responsibilities, job description, safety regulations, etc.
- Counts and records operational funds (register, safe, etc.) daily.
- Develops, supervises and/or maintains proper sanitation procedures.
- Approve work schedules and payroll for all food service employees.
- Conducts a store walk upon arrival and directly before leaving to assess and prioritize duties and objectives for associates.
- Develop procedures for cleaning of the dining area, food prep area and serving areas.
- Maintains working relationship with franchise and implements programs as outlined.
- Attends training sessions as required by franchise.
- Demonstrates ability to communicate effectively with customers and team members.
- Identify, communicate and resolve any maintenance issues in the required time frame.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
