General Manager, Burger King, US Southeast

Restaurant Brands International•Miami, FL

3d•Onsite

About The Position

Restaurant Brands International Inc. (RBI) is a global leader in the quick-service restaurant industry, with a portfolio of iconic brands including Burger King. RBI is seeking a General Manager for its Burger King operations across the US Southeast. This role is crucial for leading operations and financial performance within a complex, multi-franchise environment. The General Manager will partner closely with franchisees and internal stakeholders to drive sustainable growth, achieve strategic targets in sales, traffic, profitability, and operational execution, and ensure brand standards are met. The position requires leadership through subordinate managers and involves navigating diverse challenges across people, finance, marketing, competition, supply, and logistics. RBI emphasizes a collaborative, in-office work schedule, with this role requiring 5 days per week at their Miami, FL office.

Requirements

8+ Years in franchise operations or multi-unit leadership roles within a consumer-facing or QSR environment.
Bachelor’s degree in Business or a related field.
Strong understanding of marketing principles and their application to regional business performance.
Demonstrated ability to build relationships and influence outcomes without direct authority.
Proven capability to lead complex, multi-stakeholder organizations.
Willingness and ability to travel frequently as required by the role.

Responsibilities

Own marketing, operational, financial, and quality performance for Burger King within the assigned US Southeast.
Drive achievement of strategic targets related to sales, guest traffic, profitability, and operational key performance indicators.
Ensure consistent delivery of brand standards and operational excellence across the region.
Actively operate in partnership with franchisees, serving as a trusted advisor and strategic leader.
Maintain strong relationships with franchisees and key strategic partners.
Provide strategic direction to franchisee management, including developing leadership capability and improvement practices to support long-term growth.
Develop and execute short- and long-term regional operations strategies aligned with brand and enterprise objectives.
Work closely with marketing and operations teams to ensure strategies translate into effective execution and regional results.
Ensure operational performance across the region by addressing complex, interrelated issues spanning human resources, finance, marketing, competition, customer experience, supply, and logistics.
Lead and manage a diverse organization through subordinate managers across a major portion of the business unit.
Model strong business acumen and operational leadership, fostering accountability and performance discipline across the team.
Direct ongoing monitoring and reporting of franchisee operational performance.
Build and maintain strong knowledge of Quick Service Restaurant (QSR) industry trends and competitive dynamics.
Apply industry insights to inform strategic decisions and operational priorities.