General Manager | Premium High-Volume Dining
About The Position
An exceptional opportunity exists for a dynamic and highly polished General Manager to lead one of the country’s most recognized high-volume, high-energy restaurant environments. This role is designed for a hands-on hospitality leader who thrives at the pace, leads from the floor, communicates with clarity, and delivers exceptional service at scale. This is not a desk-bound leadership position. The General Manager will be the visible heartbeat of the restaurant, driving service excellence, commercial performance, team culture, and operational consistency in a venue known for its intensity, sophistication, and guest demand. The ideal candidate will bring sharp operational instincts, exceptional communication skills, and the ability to think quickly, solve creatively, and lead confidently in real time. They will have experience within luxury hospitality, or high-volume premium dining environments, and be energized by joining a brand investing heavily in its people, venues, and future growth. The business is entering an exciting new chapter, with significant investment across key flagship locations and a renewed focus on brand heritage, elevated guest experience, service consistency, and leadership development. This is a strong platform for an ambitious General Manager to grow within a hospitality group that values mentorship, internal training, cross-venue exposure, and long-term career progression.
Requirements
- Senior leadership experience of 8+ years in high-end, fine dining, luxury hospitality, or high-volume premium restaurant environments.
- Proven success leading large teams and high-revenue operations with urgency, discipline, and composure.
- Strong financial acumen across P&L, payroll, labor, scheduling, budgeting, and controllable costs.
- Commanding yet approachable floor presence, with excellent communication, judgment, and emotional intelligence.
- Deep understanding of front- and back-of-house execution, POS systems, compliance, cost controls, and cross-functional coordination.
- Exceptional guest recovery instincts and a clear understanding of elevated, anticipatory service.
- Ability to develop emerging leaders, reinforce standards, and build scalable operating systems.
- Manager-level food handler certification required.
Nice To Haves
- Alcohol service certification preferred
- Hospitality degree or formal luxury service training a plus
Responsibilities
- Lead daily operations with pace, precision, warmth, and visible floor presence.
- Uphold elevated standards across service, ambience, hospitality, cleanliness, presentation, and guest engagement.
- Drive revenue, labor, payroll, scheduling, cost control, and core operating KPIs.
- Coach, develop, and hold management and hourly teams accountable through clear, active leadership.
- Partner with corporate, HR, culinary, beverage, events, and facilities to align execution, strategy, and compliance.
- Build a high-performance culture rooted in communication, accountability, development, and pride of service.
- Resolve guest and employee matters with discretion, sound judgment, and a hospitality-first approach.
- Support top talent attraction, retention, and brand representation with polish, integrity, and consistency.
Benefits
- Comprehensive benefits package (medical / dental / vision)
- 401(k)
- Leadership development, mentorship, and cross-venue growth opportunities
- Career pathway within an internationally respected hospitality group
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
