General Manager

SpeedWash Car Wash•Louisville, KY

1d•$66,000 - $126,000•Onsite

About The Position

We’re looking for a General Manager / Site Manager to lead a high-volume express car wash and manage a team of 10–15 employees. This full-time management role is ideal for a hands-on leader with experience as a Store Manager, Retail Manager, Restaurant Manager, Operations Manager, Service Manager, or Customer Service Manager. Responsibilities include daily operations, team leadership, employee training, coaching, scheduling, labor management, safety compliance, customer service, membership sales, guest experience, and overall site performance. Ideal candidates have experience in retail, restaurant, hospitality, automotive, service, or operations management and enjoy leading people in a fast-paced, high-volume environment. If you’re a motivated leader who loves developing employees, driving results, and running a tight operation, apply today!

Requirements

At least 5+ years of management experience (Required)
Flexibility to work various shifts, including weekends. (Required)
Point of Sale Knowledge.
Possess a valid driver's license. (Required)

Nice To Haves

Multi-unit exposure or high-volume service environment. (Preferred)
Preventative maintenance mindset. (Preferred)

Responsibilities

Manage daily operations with a clear focus on excellence, accountability, and team development.
Hire and develop team members through hands-on training, regular feedback, and growth opportunities.
Monitor traffic flow and weather conditions to optimize staffing needs and to keep tunnel moving and guests satisfied.
Keep our site clean, safe, and operating at peak performance through preventive maintenance and attention to detail.
Monitor KPIs, manage labor costs, maintain capture rates and execute business strategies that hit goals and maximize results (You’ll use checklists, audits, and KPI Dashboards weekly).
Coach a small team to deliver a great pitch, improve conversion, and maintain strong service standards without sacrificing speed.
Handle scheduling, payroll, hiring, and team documentation with accuracy and professionalism.
Ensure procedures and policies are followed, keeping both team and guests safe.
Lead by example, live the SpeedWash Car Wash values, and build a positive, high-energy environment where your team thrives.