General Manager, Signature Dining Restaurant
About The Position
Under the direction of the Director of Food & Beverage, the incumbent is responsible for the operation of the venue, ensuring the utmost level of guest service & team member performance, and development of innovative service enhancements. Duties include but not limited to: Essential Job Functions: Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Lead and support the venue in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate team member training activities. Clearly demonstrate to guests and team members a commitment to service excellence through the effective implementation and delivery of the 5F’s Standards at all times. Foster a winning, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible service to our guests. Develop, implement and monitor initiatives designed to achieve profitable results and superior service in all facets of F&B. Drive innovative promotions, menus and concepts; creating a destination of choice for the guests. Support career growth and development to ensure the continual success of the department. Inspect and ensure that all facilities and equipment are in excellent working condition and meet all regulatory requirements. Assist in analyzing all relevant profit and loss information such as sales, costs, labor cost and other incidentals to formulate efficiency improvements and assists in the preparation of budgets within the Venue. Provide for ongoing inspections and taste tests to insure consistency and outstanding quality in both food and service. Adjust offerings as appropriate based upon guests demand and relevant marketing information/costs. Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards. Comply with all internal policies and procedures. Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Perform other duties as assigned.
Requirements
- Degree in Hospitality, Business or related field required and a minimum of three (3) years experience as a high end Restaurant Manager or the equivalent combination of education and experience.
- Advanced knowledge of the principles and practices within the Food & Beverage/Hospitality profession required.
- Must have experience in leading professional hospitality teams.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Responsibilities
- Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
- Lead and support the venue in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate team member training activities.
- Clearly demonstrate to guests and team members a commitment to service excellence through the effective implementation and delivery of the 5F’s Standards at all times.
- Foster a winning, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible service to our guests.
- Develop, implement and monitor initiatives designed to achieve profitable results and superior service in all facets of F&B.
- Drive innovative promotions, menus and concepts; creating a destination of choice for the guests.
- Support career growth and development to ensure the continual success of the department.
- Inspect and ensure that all facilities and equipment are in excellent working condition and meet all regulatory requirements.
- Assist in analyzing all relevant profit and loss information such as sales, costs, labor cost and other incidentals to formulate efficiency improvements and assists in the preparation of budgets within the Venue.
- Provide for ongoing inspections and taste tests to insure consistency and outstanding quality in both food and service.
- Adjust offerings as appropriate based upon guests demand and relevant marketing information/costs.
- Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards.
- Comply with all internal policies and procedures.
- Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Perform other duties as assigned.
Benefits
- Medical, Dental, Vision & Life Insurances
- 401K
- Paid time off
- Annual Bonus Opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
